77jackpot Privacy Policy — Your Information Is Our Responsibility
We treat your personal information with the utmost importance. Learn how 77jackpot collects, uses, and protects your information in this policy.
Introduction and Scope
77jackpot ("we", "our", "platform") operates a trusted online gaming and betting service for users in Bangladesh. This Privacy Policy ("Policy") explains how the personal information we collect during registration, login, and transactions on our website 77jackpot.lat is processed, stored, and under what circumstances it may be shared with third parties.
This Policy applies to all 77jackpot services, mobile browser versions, and any apps or services launched in the future. By using 77jackpot's services, you are considered to have agreed to the terms described in this Policy. If you do not agree with these terms, please refrain from using our platform.
This Privacy Policy may be updated from time to time. We will notify you of any significant changes by email or through a notice on the platform.
What Information We Collect
77jackpot collects certain personal information to provide its services smoothly and to keep your account secure. A detailed description of the information collected is provided below:
2.1 Information You Provide Directly
Information you provide yourself during registration and account management:
- Full name and date of birth (for age verification — 21+ confirmation)
- Email address and mobile number
- Residential address
- bKash / Nagad / Rocket / bank account number (for payment processing)
- National ID or passport number (if KYC verification is required)
- Selfie or photo of ID document (if required to confirm identity)
2.2 Automatically Collected Information
Information that is automatically recorded by technical processes when you browse or use our platform:
- IP address and device identifier information
- Browser type, version, and operating system
- Cookies and session tokens
- Page visit history and duration
- Game play history, bet amounts, and results
- Records of deposit and withdrawal transactions
2.3 Information Received from Third Parties
This category covers transaction confirmations received from payment providers (bKash, Nagad, Rocket, banks) and information received from fraud prevention services.
Purpose of Information Use
77jackpot uses your personal information only for specific, legitimate purposes. The main purposes for which we process your information are described below:
Account Management
Information is used for registration, login, password recovery, and ensuring the security of your account.
Payment Processing
Information is needed to complete deposits and withdrawals, maintain transaction history, and prevent financial fraud.
Customer Support
Information is used to resolve issues via 24/7 live chat and to maintain a history of email communications.
Bonus and VIP Programs
Your gaming history is analyzed to accurately provide welcome bonuses, cashback, and VIP tier benefits.
Legal and Regulatory Compliance
Information is retained to verify age (21+), implement responsible gaming policies, and comply with applicable laws.
Platform Improvement
Aggregated data is analyzed to improve the user experience, recommend new games, and raise service quality.
Cookie Policy
77jackpot uses cookies to keep the website running smoothly and to improve your browsing experience. Cookies are small text files stored in your browser.
4.1 Types of Cookies
- Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
- Functional Cookies: Used to remember your preferred language, theme, and settings.
- Analytics Cookies: Used to monitor page performance and analyze user behavior.
- Marketing Cookies: May be used to display relevant ads and offers based on your interests.
4.2 Cookie Control
You can control or delete cookies by changing your browser settings. However, disabling essential cookies may cause some 77jackpot services to not work properly, such as maintaining your login session.
To learn more about cookies or to change your preferences, contact us via 24/7 live chat or email us at [email protected].
Policy on Sharing Information with Third Parties
77jackpot never sells your personal information or shares it with advertisers. However, to operate our services, it may be necessary to share information with the third parties listed below in limited circumstances:
5.1 Payment Providers
Relevant financial information is shared with the respective payment provider to complete transactions via bKash, Nagad, Rocket, and bank transfers. These providers handle information according to their own privacy policies.
5.2 Technology and Game Providers
Our game providers, including Pragmatic Play, Evolution Gaming, JILI, Spribe, and PG Soft, may access the minimum information necessary to operate games. This sharing is limited strictly to managing game sessions and verifying results.
5.3 Legal Authorities
Information may be provided to relevant authorities in response to court orders, legitimate investigations, or legal obligations. In such cases, we will make every effort to notify you in advance where possible.
5.4 Fraud Prevention
Limited information may be shared with specialized security services to protect accounts and prevent financial fraud. All such partners operate under strict confidentiality agreements.
Except as stated above, 77jackpot will under no circumstances sell, rent, or give away your personal information to third parties.
Data Security Measures
77jackpot uses industry-standard technology and practices to protect your privacy. The key features of our security measures are listed below:
- SSL/TLS Encryption: All data transmitted on our website is protected by 256-bit SSL encryption, equivalent to the standard used in the banking sector.
- Encrypted Database: Your personal information is stored in an encrypted database where unauthorized access is completely impossible.
- Two-Factor Authentication (2FA): An additional verification layer is used when logging into your account.
- Regular Security Audits: Regular third-party audits are conducted to identify security vulnerabilities in our systems.
- Access Controls: Only authorized staff can access the specific information required for their designated tasks.
- Data Minimization: We collect only the information that is strictly necessary to provide our services.
Please note, however, that it is not possible to guarantee 100% security on the internet. Therefore, keep your account password confidential and do not share it with anyone.
Data Retention Period
77jackpot retains your information only for as long as necessary. In determining the retention period, we consider the following:
- Active Account: All information is retained for as long as the account remains active.
- After Account Closure: Certain information may be retained for a specified period after account closure to meet legal requirements and resolve disputes.
- Transaction Records: Records of financial transactions are retained to meet long-term legal requirements.
- Data Deletion Requests: You may request deletion of your information after your account is closed. Where there is no legal obligation to retain it, we will delete the information within a reasonable time.
Your Rights
77jackpot respects your rights regarding your information. Your key rights are described below:
Right to Access
You may request a copy of the personal information we hold about you at any time.
Right to Rectification
If any of your information is incorrect, you may request a correction. This can be done through account settings or via live chat.
Right to Erasure
Where there is no legal obligation to retain it, you may request deletion of your personal information.
Right to Restrict Processing
In certain circumstances, you may request that the processing of your information be restricted.
Right to Data Portability
You may receive your information in a structured, machine-readable format and transfer it elsewhere.
Right to Object
You may object to receiving marketing messages or to certain types of processing of your information.
To exercise any of the above rights, contact us via 24/7 live chat or write to us at [email protected]. We are committed to responding to your request within a reasonable time.
Protection of Minors
77jackpot strictly does not make its services available to persons under the age of 21. We do not under any circumstances intentionally collect personal information from minors.
Age verification is mandatory at registration. If we learn that a person under the age of 21 has opened an account, that account will be closed immediately and the associated information will be deleted.
If you become aware that someone under the age of 21 is using our platform, please notify us at [email protected].
77jackpot services are intended for persons aged 21 and above only.
Policy Changes and Contact
77jackpot reserves the right to update this Privacy Policy from time to time. This Policy may change due to expansion of services, legal changes, or technology upgrades.
10.1 Notice of Changes
We will notify you at your registered email address or on the platform at least 30 days before any significant changes take effect. For minor changes, the updated date on this page will be revised to reflect them.
10.2 Your Consent
Continued use of 77jackpot after any changes will be considered as your consent to the updated Privacy Policy. If you do not agree with the changes, please contact us or request account closure.
10.3 Contact
For any questions, requests, or complaints regarding this Privacy Policy, please contact us through any of the following:
- Live Chat: Support available 24/7 in Bengali — the fastest way to get a response
- Email: [email protected]
We generally respond to your requests as quickly as possible on business days. Privacy-related matters of importance are handled on a priority basis.
Related Policies
Alongside this Privacy Policy, we encourage you to also read the following 77jackpot policies. Together they provide a complete picture of our platform's rules and user protections: